Launch your call center on the cloud using our WebRTC and VoIP-enabled Contact Center software. Automate sales and support operations, get unlimited calls, and onboard unlimited users.
Interact with your customers via multiple channels - voice, text, and video meetings. Streamline and access all those conversations instantly for faster query resolution.
Integrate TeleCMI into CRMs like Zoho, Salesforce, and Pipedrive or your own custom CRM and helpdesk tools. Empowers agents to offer quick and personalized support to customers.
Record all inbound and outbound calls automatically and view or listen to them using speech-to-text features. Helps contact center managers monitor agent and customer conversations.
Easily access TeleCMI’s auto attendant, IVR, Click2Call, call flow designer, business hours, voicemail, call transfer, barging, masking, and custom Caller ID features.
Automatically attend and route incoming calls using multi-level IVR, sticky agent, ring teams, shift-based, and skill-based routing features.
Allows supervisors to monitor, add, modify, or delete agents and track all call analytics in one dashboard.
Minimize inbound traffic by 60% through our call center automation software.
Deliver delightful customer experience by solving queries and increasing FCR.
Allows contact center managers to check agent status and performance.
No hardware setup required, implement your cloud contact center in minutes.
The product is too good and it does what it promises. The team is very accessible and accommodative of all our requests. Great feature, good call quality.
Even they solve all queries during trial period also. and after buy, also they give quick and perfect support. Service working very very superb. In such cost you will not find such Internet Telephone Service.
Their features are the best and their support team is very responsive at all the times.
Vijay Anand A.
Excellent VoIP Application. Life has become Easy.
Customer Relations Manager
One of the best is their responsive customer support. Their team is dedicated to solving all support related queries and technical glitches. An excellent demo was given to me before I purchased this software for my company, with no doubts remaining to clear.
Try TeleCMI stress-free without any upfront cost. Use TeleCMI with a free trial now.