Case Study ยป CodeYoung Migrated To TeleCMI To Experience Clearer Voice Calls

CodeYoung migrated to TeleCMI to experience clearer voice calls

cloud telephony

About CodeYoung

  • CodeYoung is dedicated to teaching children about coding in an engaging and exciting way. Their goal is to encourage kids to let their imaginations run wild and think outside the box as they learn to code. Codeyoung believes that the best way to foster creativity and innovation in young minds is to give them the tools and resources they need to explore their passions and interests. That's why they offer a wide range of educational programs and activities that are designed to help students develop their coding skills in the most innovative ways possible.

Problem

  • Poor call connectivity is a frustrating problem that we've all experienced at some point. It can be especially frustrating when you're trying to conduct business and are unable to communicate effectively with the person on the other end.
  • If you're running a business and experiencing poor call quality, it can be a major hindrance and potentially cause significant losses. It's important to address this issue in order to ensure that your business can operate smoothly and efficiently.
  • CodeYoung is an educational platform that makes calls worldwide to reach potential students. However, they were facing call quality issues with their previous service provider, including difficulties in communication and frequent call disconnections.
  • These issues were negatively impacting their ability to communicate with potential students effectively and causing frustration for both parties.
  • In order to resolve these issues, CodeYoung decided to switch to TeleCMI's cloud telephony service in order to improve the quality of their phone calls. TeleCMI is known for its crystal-clear call quality and easy and efficient communication, two features that were very important to CodeYoung in their search for a new service provider.

TeleCMI offered a tailored solution

  • Communication is key, especially when it comes to providing great service. In order for a company to run smoothly and efficiently, it is important that there is clear and reliable communication between both clients and team members.
  • We offered CodeYoung our international calling solution as the most reliable and efficient way to communicate with prospects and clients around the world. Not only does it offer uninterruptible voice communication, but it also includes a range of features that have helped CodeYoung track and boost productivity. These features have been instrumental in helping the company achieve its goals and succeed in an increasingly competitive global market.

The Impact

  • Since implementing TeleCMI, CodeYoung has noticed a significant improvement in the clarity of their phone calls. This has made it easier for team members to collaborate and discuss project details with clients, leading to a more efficient workflow.
  • In addition to the improved call quality, TeleCMI also offers a range of features that have helped CodeYoung track and improve productivity. The service includes call tracking and recording, which allows the company to monitor and analyze the performance of their team members. This has helped CodeYoung identify areas where they can improve and make adjustments to their workflow.
  • Overall, the switch to TeleCMI's cloud telephony services has been a great success for CodeYoung. The crystal-clear call quality has increased efficiency and the tracking and recording features have helped the company improve productivity. CodeYoung is confident that TeleCMI will continue to be a valuable partner in their efforts to provide top-quality service to their clients

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