Monster, now operating as Foundit, is a leading global staffing and recruiting company. Its teams regularly conduct high-volume recruiter-to-candidate and B2B calls across multiple countries to support hiring and business development.

• Lack of Local Numbers for International Calling: Prior to partnering with TeleCMI, Monster (Foundit) did not have access to local numbers in key markets such as Australia, Singapore, Malaysia, and other APAC countries, as well as the UK and US.

• Outbound Calls Appearing as International: Every outbound call was flagged as an ISD/international number, causing candidates and clients to hesitate or ignore unfamiliar calls.

• Lower Connect Rates and Engagement: The lack of local presence resulted in reduced answer rates, lower engagement, and difficulty building effective relationships with prospects in international markets.

• Cloud Business Phone System: Monster (Foundit) adopted TeleCMI's cloud-based phone system for all recruiter-candidate and B2B/B2C calling needs.

• Local Numbers in Target Markets: TeleCMI provided local numbers across key countries, enabling the company to replace ISD calls with familiar local numbers that prospects were far more likely to answer.

• Full Domestic Migration: After experiencing strong results on international calls, the company migrated its entire domestic calling operations, previously handled by another provider, to TeleCMI as well.

“We like that TeleCMI provides the support of both domestic and international needs. It offers local numbers like Singapore, Malaysia, Philippines, Thailand, USA, and UK, which we couldn't access before with other vendors. They also offer call monitoring, recording, and reporting features, making it easy for us to manage and review call performance. The user-friendly interface helps us update our call flow immediately. Previously we needed to work for half a day to make it live.”

• 2X Connectivity Improvement: By implementing local numbers, Monster (Foundit) achieved a 2X rise in international pickup rates, from 35% with Indian DID to 75% with Local Caller ID, and expanded its effective reach across international markets.

• Total Migration to TeleCMI: Following this success in international calling, Monster (Foundit) decided to move its entire domestic calling operations to TeleCMI as well. This full migration, covering both international and domestic calling, along with call monitoring, recording, and detailed reporting, serves as strong evidence that TeleCMI is a complete replacement for legacy providers, not just a specialized tool for international numbers.