Name: Clinicea CRM Telephony Integration
Brand: TeleCMI
Rating: 4.9 (270 reviews)

Question 1

What is the TeleCMI and Clinicea integration?

Accepted Answer

TeleCMI integrates with Clinicea to provide seamless VOIP calling within the clinic management system. It allows staff to make and receive calls, track communication history, and automate call logging, all within Clinicea.

Question 2

How does the click-to-call feature work?

Accepted Answer

The click-to-call feature in Clinicea allows you to initiate a call with just a click. Simply click on a phone number in Clinicea, and TeleCMI’s softphone will open to dial the number automatically, making it quick and easy to start a call without manual dialing.

Question 3

What happens if a call is missed?

Accepted Answer

Missed calls are flagged within Clinicea, and your team can set automatic reminders or callbacks to ensure patients are contacted promptly for follow-up.

Question 4

What are the benefits of integrating TeleCMI with Clinicea?

Accepted Answer

Integration helps centralize patient communication, automate call tracking, and improve workflow efficiency. It ensures a better patient experience by maintaining communication records and enabling quick follow-ups.

Question 5

Can I view call history inside Clinicea?

Accepted Answer

Yes, all call records, including details and recordings, are automatically logged in Clinicea. You can access these records to review patient interactions and follow up accordingly.

Question 6

Is the setup complex?

Accepted Answer

The setup process is simple and user-friendly. You can integrate TeleCMI with Clinicea in five easy steps. Just follow the guided steps in the Clinicea settings to connect your TeleCMI account. There’s no need for advanced technical knowledge.

Built for Scalable
Clinic Operations

Effortless Integration for a unified
business ecosystem

Streamline Patient Calls with
Clinicea & TeleCMI

Built for Scalable Clinic Operations

Effortless Integration for a unified business ecosystem

Streamline Patient Calls with Clinicea & TeleCMI

Built for Scalable
Clinic Operations

Effortless Integration for a unified
business ecosystem

Streamline Patient Calls with
Clinicea & TeleCMI