Name: Freshworks CRM Telephony Integration
Brand: TeleCMI
Rating: 4.9 (270 reviews)

Question 1

What is the TeleCMI and Freshworks integration?

Accepted Answer

TeleCMI integrates with Freshworks CRM to enable cloud calling, call logging, and real-time customer communication within your sales and support workflows.

Question 2

How do I set up the TeleCMI integration with Freshworks?

Accepted Answer

Connect your TeleCMI account with Freshworks platform, set it as your default dialer, and access calling directly inside Freshsales or Freshdesk.

Question 3

Is call activity synced in real-time between TeleCMI and Freshworks?

Accepted Answer

Yes, all calls, recordings, and caller info are automatically updated in Freshworks records as they happen.

Question 4

Which Freshworks products are supported by TeleCMI integration?

Accepted Answer

TeleCMI integrates with key Freshworks tools like Freshsales, Freshdesk, and Freshcaller, offering a unified calling experience within each platform.

Question 5

Do I need coding knowledge to integrate TeleCMI with Freshworks?

Accepted Answer

No, the integration is completely no-code. Anyone can set it up using simple guided steps from TeleCMI.

Question 6

Is this integration available on all TeleCMI pricing plans?

Accepted Answer

The integration is included in selected business plans—check with TeleCMI support for eligibility based on your subscription.

Where Your Calls
Meet Customer
Intelligence

Effortless Integration for a unified
business ecosystem

Experience the power of Freshworks
and TeleCMI integration

Where Your Calls Meet Customer Intelligence

Effortless Integration for a unified business ecosystem

Experience the power of Freshworks and TeleCMI integration

Where Your Calls
Meet Customer
Intelligence

Effortless Integration for a unified
business ecosystem

Experience the power of Freshworks
and TeleCMI integration