Name: HubSpot CRM Telephony Integration
Brand: TeleCMI
Rating: 4.9 (270 reviews)

Question 1

What is the TeleCMI and HubSpot integration?

Accepted Answer

The TeleCMI and HubSpot integration connects TeleCMI's cloud telephony platform with HubSpot CRM, enabling seamless communication workflows.This integration allows users to make and receive calls directly within HubSpot, log call activities, and synchronize contact information, enhancing team productivity and customer engagement.

Question 2

Does TeleCMI automatically log call activities in HubSpot?

Accepted Answer

Yes, the integration enables automatic logging of call activities in HubSpot.Calls made through TeleCMI are recorded in the contact's timeline, including details such as call duration, notes, and outcomes.

Question 3

How secure is the TeleCMI and HubSpot integration?

Accepted Answer

The integration adheres to industry-standard security protocols to ensure data protection.TeleCMI employs encryption for call recordings and other sensitive data.However, for specific details regarding security measures and compliance, it's recommended to consult TeleCMI's official documentation or contact their support team directly.

Question 4

What are the key features of TeleCMI's HubSpot integration?

Accepted Answer

The TeleCMI and HubSpot integration simplifies communication by enabling Click-to-Call from HubSpot, auto-call logging, and call recording. It syncs CRM data across platforms, ensuring seamless contact management and better team collaboration for improved customer interactions.

Question 5

Can I assign calls and notes to contacts or deals in HubSpot?

Accepted Answer

During or after a call, you can associate the call with specific contacts, deals, or companies in HubSpot.Additionally, you can add notes, select call outcomes, and create follow-up tasks, ensuring that all relevant information is captured and accessible within the CRM.

Question 6

Is support available if I face issues with the integration?

Accepted Answer

Yes, TeleCMI offers dedicated support for users experiencing issues with the integration. You can reach out to their support team through various channels, including live chat, email, or by contacting your assigned account manager.

Supercharge your
team’s calling
experience

Effortless Integration for a unified
business ecosystem

Experience the power of HubSpot
and TeleCMI integration

Supercharge your team’s calling experience

Effortless Integration for a unified business ecosystem

Experience the power of HubSpot and TeleCMI integration

Supercharge your
team’s calling
experience

Effortless Integration for a unified
business ecosystem

Experience the power of HubSpot
and TeleCMI integration