Streamline inbound and outbound calls, enable self-service, reduce agent dependency, and manage customer interactions efficiently through a reliable IVR platform
Scale effortlessly, support customers in any language, and streamline call handling with zero complexity
Designed to handle growth, volume, and evolving expectations
Reduce transfers, resolve queries faster, and improve first-contact resolution across departments.
Guide callers with personalized messages that reflect your business tone and priorities.
Turn written content into clear, human-like speech that updates in
real time.
Ensure no call is missed by routing to mobile, remote agents, or
backup lines.
Minimize frustration with smart queuing that informs and retains
your callers.
Offer callers a choice to receive a callback and eliminate
long hold times.
Monitor live call status, agent activity, and service levels all
in one view.
Protect privacy for both customers and teams during sensitive interactions.
Our Interactive Voice Response service meets your business needs with quick, simple configuration in just a few steps.
Reduce support load, boost satisfaction, and scale voice workflows with zero complexity
Simplify how your teams manage inbound support and outbound communication
Automatically direct incoming calls to the right team with smart routing. Reduce wait times, improve first-call resolution, and make customer support seamless without added complexity.
Run outbound campaigns, alerts, and reminders with no manual effort. Engage customers faster, deliver critical information, and drive retention with scalable, automated voice outreach
TeleCMI helps you stay ahead with tailored voice automation and support tools that meet real-world business demands
Deliver fast, secure, and personalized support while maintaining compliance and customer trust at every step.
Optimize call routing, reduce handling time, and enable support agents to respond with speed and accuracy.
Automate student inquiries, admission updates, and campus alerts through a responsive IVR platform.
Enable patients to schedule appointments, get updates, or speak with specialists—all with reduced wait times.
Handle order tracking, returns, and support queries without agent dependency—boosting satisfaction and loyalty.
Automate lead qualification, capture campaign responses, and stay connected with audiences in real time.
Manage bookings, cancellations, and guest queries through intuitive, voice-driven workflows.
Provide shipment updates, automate driver coordination, and maintain clear communication across the supply chain.
Cloud-Based Call Routing for Faster Resolutions
Drag & Drop IVR Designer – No Coding Required
200+ Built-In Features to Power Every Use Case
170+ CRM Integrations for Complete Context
