Feature

Detailed	Premium	Enterprises	Custom
Min number of users	4	4	50
Phone number included in the plan	One Indian Virtual number or toll-free number	One Indian Virtual number or toll-free number	One Indian Virtual number or toll-free number
Inbound calls (Toll-free excluded)	Unlimited	Unlimited	Unlimited
Price of outbound calls	NA	Unlimited	Unlimited
Data recording	Unlimited	Unlimited	Unlimited

Initial setup

Initial setup	Premium	Enterprises	Custom
Virtual Number
Toll-free Number
Instant Setup
Custom Music & Messages
Call Queuing
Multi-level IVR
Business Hours
Personalized Greeting
Call Monitoring
Call Masking
Custom Caller ID
Skill Based Routing
Instant Modification
Time-based Routing
After Office Hour
Voicemail
Customized Report
Shift Based Routing
CRM Integration
Sticky Agent
Text to speech
Multiple Call Flow
Click to Call
Callback
Access Firewall
User Intercom
Click2Call API
Webhooks
Live Feed SDK
Web SDK
Custom reports & analytics
Custom Call Flow Based on Caller-ID
Voting System
Custom Integration

Collaboration

Collaboration	Premium	Enterprises	Custom
Ring groups
Live Call Feeds
Mobile APP
Agent Login
Comment On Calls
Call Blocklist
Custom Call Filter
Call Recording
Call Transfer
Call Conferencing
Call Whispering
Call Barging
Expertise Team, User-based analysis
Supervisor Login
Auto Dialer
Dedicated Account Manager
Service Level Agreement (SLA)
27/7 Phone Support