Advanced Business Cloud Telephony Setup

Recommended for Enterprises & Large-scale domestic businesses

Detailed Premium Enterprises Custom
Min number of users 4 4 50
Phone number included in the plan One Indian Virtual number or toll-free number One Indian Virtual number or toll-free number One Indian Virtual number or toll-free number
Inbound calls (Toll-free excluded) Unlimited Unlimited Unlimited
Price of outbound calls NA Unlimited Unlimited
Data recording Unlimited Unlimited Unlimited
Initial setup
Initial setup Premium Enterprises Custom
Virtual Number
Toll-free Number
Instant Setup
Custom Music & Messages
Call Queuing
Multi-level IVR
Business Hours
Personalized Greeting
Call Monitoring
Call Masking
Custom Caller ID
Skill Based Routing
Instant Modification
Time-based Routing
After Office Hour
Customized Report
Shift Based Routing
CRM Integration
Sticky Agent
Text to speech
Multiple Call Flow
Click to Call
Access Firewall
User Intercom
Click2Call API
Live Feed SDK
Custom reports & analytics
Custom Call Flow Based on Caller-ID
Voting System
Custom Integration
Collaboration Premium Enterprises Custom
Ring groups
Live Call Feeds
Mobile APP
Agent Login
Comment On Calls
Call Blocklist
Custom Call Filter
Call Recording
Call Transfer
Call Conferencing
Call Whispering
Call Barging
Expertise Team, User-based analysis
Supervisor Login
Auto Dialer
Dedicated Account Manager
Service Level Agreement (SLA)
27/7 Phone Support

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