Advanced Business Cloud Telephony Setup
Recommended for Enterprises & Large-scale domestic businesses
| Detailed | Premium | Enterprises | Custom |
|---|---|---|---|
| Min number of users | 4 | 4 | 50 |
| Phone number included in the plan | One Indian Virtual number or toll-free number | One Indian Virtual number or toll-free number | One Indian Virtual number or toll-free number |
| Inbound calls (Toll-free excluded) | Unlimited | Unlimited | Unlimited |
| Price of outbound calls | NA | Unlimited | Unlimited |
| Data recording | Unlimited | Unlimited | Unlimited |
| Initial setup | Premium | Enterprises | Custom |
|---|---|---|---|
| Virtual Number | |||
| Toll-free Number | |||
| Instant Setup | |||
| Custom Music & Messages | |||
| Call Queuing | |||
| Multi-level IVR | |||
| Business Hours | |||
| Personalized Greeting | |||
| Call Monitoring | |||
| Call Masking | |||
| Custom Caller ID | |||
| Skill Based Routing | |||
| Instant Modification | |||
| Time-based Routing | |||
| After Office Hour | |||
| Voicemail | |||
| Customized Report | |||
| Shift Based Routing | |||
| CRM Integration | |||
| Sticky Agent | |||
| Text to speech | |||
| Multiple Call Flow | |||
| Click to Call | |||
| Callback | |||
| Access Firewall | |||
| User Intercom | |||
| Click2Call API | |||
| Webhooks | |||
| Live Feed SDK | |||
| Web SDK | |||
| Custom reports & analytics | |||
| Custom Call Flow Based on Caller-ID | |||
| Voting System | |||
| Custom Integration |
| Collaboration | Premium | Enterprises | Custom |
|---|---|---|---|
| Ring groups | |||
| Live Call Feeds | |||
| Mobile APP | |||
| Agent Login | |||
| Comment On Calls | |||
| Call Blocklist | |||
| Custom Call Filter | |||
| Call Recording | |||
| Call Transfer | |||
| Call Conferencing | |||
| Call Whispering | |||
| Call Barging | |||
| Expertise Team, User-based analysis | |||
| Supervisor Login | |||
| Auto Dialer | |||
| Dedicated Account Manager | |||
| Service Level Agreement (SLA) | |||
| 27/7 Phone Support |
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