TeleCMI is Trusted By 2500+ Global Brands

Ideal Reasons for Choosing TeleCMI’s IVR Phone System:

Reasons for Choosing TeleCMI’s IVR System:

As an award-winning Interactive Voice Response System Provider, we integrate best-in-class features
and functionalities to help brands remain unique.

As an award-winning Interactive Voice Response System Provider, we integrate best-in-class features
and functionalities to help brands remain unique.

High-end Features of TeleCMI's Cloud IVR System for Businesses

Top Features of TeleCMI's Cloud IVR System

We carefully research market trends and integrate features and functionalities that can make your brand stand out from the rest.

Multi-Language Support

As businesses support customers from various parts of the globe, we have integrated functionality to support multiple languages. This can enhance customer satisfaction.

AI-based Call Routing

Our IVR phone system is AI-powered software which redirects the business calls. This is through predefined shift-based, skill-based, sticky agent, and ring team routing options.

Call Barging/Whispering

With this feature your business heads can join the ongoing call and connect with customers. With Call barging, business heads can speak to agents without disturbing the customers.

SMS Solutions

Our hosted IVR is SMS-enabled which means you can send and receive postcall SMS for surveys, feedback, and more. SMS is an excellent way to engage your customers undoubtedly.

Welcome Messages

Greet customers when they call your business number with custom voice scripts and on-hold music.

Real-time Reports & Analytics

With our AI-centric analytics, you can get hold of deep insights into your business and customer reports. You can also check the live reports of all the calls in the user dashboard.

Caller ID/Number Masking

Get a custom caller ID for your business number for increasing call connection rates and customer trust. This number will automatically flashes on the customer's screen.

Missed Call Solutions

Get back to the missed customer calls through phone numbers in the call back list. This feature will make sure that you don't lose any single customer for your business.

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Set Up Your Business IVR Phone System Trouble-free with TeleCMI

Setting Up Your Business IVR with TeleCMI

We have designed full-fledged IVR software that meets the business needs and customer demands. Configuring IVR setup in
TeleCMI's IVR system will take simple steps by spending less amount of time.

Configuring IVR setup in TeleCMI's IVR system will take simple steps by spending less amount of time.

Enter the name of the IVR for your business call flow.

You can setup an audio to greet your customers with welcome.

Select an audio when a customer provides an invalid option on their phone keypads

You can also select a music when timeouts to notify the customer.

Configure DTMF options by selecting the number on the left and optimizing the call management on the right side.

You are ready to go and get started with the IVR system right away.
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Modernized Inbound and Outbound IVR System to handle Customer Calls

Inbound and Outbound IVR System to handle Customer Calls

Seamlessly integrate your inbound and outbound business calls in a few clicks to blend your calls into our intuitive dashboard.

Inbound Calls
Inbound Calls

Engage with your customers promptly with our Inbound IVR System that handles incoming calls and routes them to the desired department hassle-free, reducing the long waiting times.

Outbound Calls
Outbound Calls

Expand your global outreach by interacting with customers and quickly sharing crucial business information, marketing campaigns, and other details in one place without human intervention.

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Try TeleCMI to amplify your Business Productivity 5X times

Get going with the AI-powered IVR System now!

TeleCMI Provides Solutions to all the Industries

TeleCMI Provides Solutions
to all the Industries

We cater to the growing needs of every business efficiently by remaining up-to-date with
technologies and trends. Here are a few such industry verticals:

We cater to the growing needs of every business efficiently by remaining up-to-date with technologies and trends.

BFSI
BFSI
BFSI

Customizable and secure IVR phone systems to handle financial customers and data.

Call Centers & IT Services
Call Centers & IT Services
Call Centers & IT Services

Experience end-to-end call management and responsive services with TeleCMI.

Education
Education
Education

Handle your admission and other customer processes hassle-free with our IVR calling software.

Healthcare
Healthcare
Healthcare

Handle your healthcare customer queries in minutes with our flawless system.

Retail & E-Commerce
Retail & E-Commerce
Retail & E-Commerce

Engaging your e-commerce customers is now painless with our flexible IVR system

Marketing & Advertising
Marketing & Advertising
Marketing & Advertising

Our fully-optimized IVR phone system allows your business to connect with customers 24/7.

Travel/Hospitality
Travel/Hospitality
Travel/Hospitality

We help you to streamline the work operations with our feature-packed IVR system.

Logistics
Logistics
Logistics

Track and monitor your goods & assets lively and communicate effortlessly.

Blend your CRM and other Favorite Tools Smoothly

TeleCMI offers a one-stop VoIP solutions for instantly integrating multiple business tools with a few clicks.

Frequently Asked Questions In IVR System

Here are a few questions which you may have in your mind.

After signing in to our IVR dashboard, you can search and register a business/IVR number for your desired country with simple clicks and get started further.

Yes, all users can try our platform with the free trial, and to witness how our IVR software works, you can contact our sales team to schedule a product demo.

We empathize on device-friendly approach. You can log in to our IVR platform using mobile, desktop, or web applications as per your convenience.

Yes, companies can easily interconnect our IVR system to all leading CRM and helpdesk tools in the market. End-to-end data will be synched on our dashboard.

Yes, resellers and businesses who are looking for the best IVR software in India can access the TeleCMI IVR platform through our API and webhooks.

Yes, with our smart outbound IVR, you can perform voice broadcasting and call blasting to the large number of customers automatically.