What is a business phone system?

A business phone system is a telephone system used to communicate via voice calls and other communication channels. Business phone systems that run on the cloud are called cloud telephony and hence communications can be managed virtually using apps.

How do I set up a business phone system?

Setting up a business phone system is easy and takes a few easy steps. All you need to do is partner with the cloud telephony service providers like TeleCMI and sign up for their cloud telephony services. And then, pick any monthly or yearly plan.

AI Cloud-based Business Phone System

Launch-Ready, Access From Anywhere, Unified Communications.

Virtual business phone system for small businesses, enterprises, and call centers. VoIP calling, messaging, video meeting, IVR, and CRM integration in one platform. Used by 1500+ companies worldwide.

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Why Choose TeleCMI Hosted Business Phone System

Communicate From Anywhere

Allows business teams and distributed workforce to manage voice, text, and video communications from any location using TeleCMI virtual office phone system which is easily accessible on mobile and desktop apps.

Reduce Communication Costs

TeleCMI cloud telephony platform allows organizations to save more on call charges as we have our own licensed platform and interconnected networks globally.

Improve Team Productivity

Work and collaborate efficiently. Reach remote working teams through instant cloud calling, messaging, and video meetings using our VoIP phone system. Witness enhanced business communication and performance.

CRM Integration

Connect the TeleCMI business phone system to CRMs like Zoho, Pipedrive, and Salesforce including your own CRM tool. Also, connect sales and support teams to streamline customer service, and marketing operations and trigger calls right from the CRM.

End-to-end Call Encryption

Cutting-edge technology, ISO certified, HAPP, and GDPR compliant. All your conversations and voice data are transported through our own interconnected global networks. And ensures 100% data and voice security.

Uninterrupted Connectivity

Our global interconnected servers, automatic server switching technology, and partnership with major telecom operators worldwide ensure businesses can continue communicating 24/7 domestically and internationally without interruption.

Features Of Our Enterprise & Small Business Phone System

Features designed for improving call center productivity and business communication.

Reduce missed calls and call wait times with AI auto call attendant, routing, forwarding, recording, transcription, barging, callback, voicemail, and intelligent queue management features.

Automate your customer service and routine business tasks using IVR auto attendant and AI call routing. Customize according to your business needs to automate banking, reservations, appointment scheduling, confirmation, and other common queries.

Route concurrent incoming calls automatically to the selected team. Our platform supports skill-based routing, time-based routing, ring teams, and sticky agent.

Unify conversations from different channels like Voice, SMS, WhatsApp, and Video meetings in one place. This helps support centers improve the first query resolution rate and customer satisfaction.

Get toll-free or business numbers for 57+ countries. Manage business calls professionally. Handle calls over data line using a softphone and Web, Mobile, Desktop apps, and IP phones.

Real-time and accurate call reports. Supports agent and supervisor login. Access anywhere using our web app. Allows business owners and supervisors to monitor live calls, agent productivity and performance, and also caller sentimental analysis and transcript.

Solutions For All Your Business Communication Challenges

Sales

Sell better by integrating the TeleCMI cloud phone system into your CRMs.

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Customer Service

Reduce churn rates by providing seamless omnichannel support to your clients.

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Virtual Call Center

Launch a cloud-based contact center in minutes with zero setup fee.

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Hybrid Team Communication

Communicate internally & externally through a hosted cloud telephony.

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Testimonials From Our Satisfied Customers

“The best product and team”

The product is too good and it does what it promises. The team is very accessible and accommodative of all our requests. Great feature, good call quality.

Chethan K.

CEO

“TeleCMI best service and support. Best software”

Even they solve all queries during trial period also. and after buy, also they give quick and perfect support. Service working very very superb. In such cost you will not find such Internet Telephone Service.

Yash E.

Software Developer

“Best business phone system provider”

Their features are the best and their support team is very responsive at all the times.

Vijay Anand A.

Senior Administrator

“Excellent VoIP application”

Excellent VoIP Application. Life has become Easy.

Ashutosh P.

Customer Relations Manager

“My first tele calling software, should say best”

One of the best is their responsive customer support. Their team is dedicated to solving all support related queries and technical glitches. An excellent demo was given to me before I purchased this software for my company, with no doubts remaining to clear.

Karthik R.

Director

Frequently Asked Questions In Business Phone System

Yes, you can integrate your CRM and other business tools into the TeleCMI business phone system.

Yes, we provide desktop and mobile apps. Users can access our platform via mobile, desktop, and web apps.

Yes, customers can get their money back if they cancelled plans within a few weeks from product activation and it should meet our refund and cancellation policy.

You can use our in-built texting feature to send and receive SMS messages for domestic virtual numbers (within India) and our separate SMS services can be used for running SMS campaigns outside India.

Yes, we offer easy to integrate Voice API to our partners and get all the call management functionalities and features of the TeleCMI phone system.

Yes, our platform supports incoming international calls from different countries.

AI Cloud-based Business Phone System

Launch-Ready, Access From Anywhere, Unified Communications.

TeleCMI is Trusted By 1500+ Global Brands