
Smart IVR Solutions For Automating Sales & Customer Service
TeleCMI’s IVR services assist your customers to select the desired departments from the IVR Menu and routes calls intelligently to the available agent based on time and skills.
Essential Call Management Features Included
Setup customized IVR system for your business in TeleCMI Dashboard with few easy steps. TeleCMI’s modern IVR services allow you to design your own IVR call flow that improves productivity and customer Experience. Configure Invalid music, time out music and select right team with right agents based on IVR Menu.
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Access our 60+ Call Center Features
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Welcome MessagesGreet customers when they call your business number with custom voice scripts and on-hold music.
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Caller ID/Number MaskingGet a custom caller ID for your business number for increasing call connection rates and customer trust.
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SMS SolutionsOur hosted IVR is SMS-enabled which means you can send and receive postcall SMS for surveys, feedback, and more.
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Unlimited Call RecordingRecord and transcribe business calls in realtime and access them easily in our dashboard menu.
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VoicemailAllow callers from other end share queries in voice messages when agents are unavailable. Access stored voicemails later to arrange callbacks.
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Agent Management DashboardManage and monitor team members in the cenralized dashboard for admins and managers.
Agent productivity Features
Maximize agent productivity with performance monitoring features by getting vilisibility to calls missed, calls answered, login and logout hours and more.
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Advantages of Our Hosted IVR System
Select and buy a Local or International phone number for outbound sales call center in few easy steps. The selected number will be Registered as an outbound number for your business sales calling activities.
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Never Miss A Business Call