Benefits of Hosted PBX
Hosted PBX has ability to offer on-demand access to Virtual numbers and toll-free numbers. Quick setup with minimal maintenance. Hosted PBX allows executives to connect from anywhere or work from home with the help of an internet connection. Additional features can be added anytime easily.
Auto Dialer is another way of making outbound calls to set of customers automatically. The outbound calls are equally split to each user by based on their activity.
Predictive dialer tends to connect customer first and then call gets routed to agents, a time-saving dialer model which reduces the waiting time of the agent.
Give an option for your customers to opting for a service or an acknowledgement or delivery confirmation using outbound IVR through a customized voice message.
Scalable & Reliable Hosted PBX
TeleCMI provides a high performance scalable Hosted PBX Platform for business ranging from startups to enterprises. Increase in business demands allows to add additional communication trunks or extensions to manage the call flow which can be achieved instantly through Hosted PBX vitual phone system.
TeleCMI Offers Hosted PBX phone system with best enterprises ready security practices. Hosted PBX phone system is highly reliable which identifies the network failovers and gives a quick turn around to avoid downtime.
Monitor and listen active user calls to improve user performance and to resolve customer queries instantly.
Speak to users secretly while they are on the active call without disturbing the customer conversation.
Supervisors can coach agents in live customer call to improve quality and productivity.
Interconnect with your tools, CRM & Helpdesk
Cost-Effective Hosted PBX
Hosted PBX phone system is an affordable and cost-effective cloud business phone which can be setup with zero investment for wired and hardware equipment. Through Hosted PBX business phone a firm can make their executives to work form home or from anywhere with increase in productivity. Incorporate Hosted PBX for your business today with no maintenance charges.
Outgoing Call POPUP
Agents will get a popup notification for outbound calls in CRM which allows agents to manage customer details for quick sales turn around conversion.
Outgoing Call Logging
Call logs of outgoing calls can be tracked in the history section of CRM which provides an option to pull call logs as reports with multiple filter options.
Record customer calls to improve user and customer conversations for better customer experience.
Hosted PBX vs Traditional PBX
Hosted PBX business phone system is an easy to use cloud phone solution for business communication. Hosted PBX phone system replaces the existing traditional PBX hardware and wired setup with business phone in cloud. Hosted PBX does not require a special team to manage the platform. Hosted PBX is a modern day cost saving communication phone system with innovative features.
Virtual Call Center
Virtual call center in cloud provides all the essential and advanced features that are required to manage a call center for any business.
Local & Toll Free Number
Select and activate local or toll-free number for your business in more than 70+ countries and connect with your customers.
Cloud telephony allows you to receive calls from anywhere without worrying about office setup by this feature all your customer calls will get responded instantly.
Activate Phone System Instantly
Select and buy a local or international phone number for outbound sales call center in few easy steps. The selected number will be registered as an outbound number for your business sales calling activities.
Write down the feedback or comment for the particular customer call and use it for future reference.
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