Improve Branding & National Presence
Toll-Free Numbers are widely chosen to increase business growth and customer engagement. Toll-Free Number will give a huge reach to every business at a Cost Effective price. These numbers start with 1800 so anyone can easily Remember it. It makes your customer feels Close to your business.
Auto Dialer is another way of making outbound calls to set of customers automatically. The Outbound calls are equally split to each user by based on their activity.
Predictive Dialer tends to connect customer first and then call gets routed to agents, a Time-Saving Dialer model which reduces the waiting time of the agent.
Give an option for your customers to opting for a service or an Acknowledgement or Delivery confirmation using Outbound IVR through a customized voice message.
No Calling Cost
Toll-Free Number will make your business available at any time with Zero Call Cost for your customers. Better customer service can be done with the help of Toll Free Number by resolving customer queries instantly. Toll-free number offers premium support to your customers 24/7 with No Call Cost.
Monitor and Listen active user calls to improve user performance and to resolve customer queries instantly.
Speak to users secretly while they are on the Active call without disturbing the customer conversation.
Supervisors can Coach Agents in live customer call to improve Quality and Productivity.
Interconnect With Your Tools, CRM & Helpdesk
One Number Identity
One Toll-Free Number for your business where you can set and configure various options with IVR Menu. Concurrent business calls can be routed through a Single Toll-Free Number, which can be directed to the assigned agents in the respective Departments. Professionally build your dream business with a Toll-Free Number.
Outgoing Call POPUP
Agents will get a popup notification for Outbound Calls in CRM which allows agents to manage customer details for quick sales turn around conversion.
Outgoing Call Logging
Call Logs of Outgoing calls can be tracked in the history section of CRM which provides an option to pull call logs as reports with multiple Filter Options.
Record customer calls to improve User and Customer conversations for better customer experience.
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