Native Business Number
Make your customers feel reliable through local presence by allocating a fixed, mobile or toll-free phone numbers for business. Choose a business number for familiar business regions of 'Singapore' from millions of available local numbers connected with trusted local carriers.
Auto Dialer is another way of making outbound calls to set of customers automatically. The outbound calls are equally split to each user by based on their activity.
Predictive dialer tends to connect customer first and then call gets routed to agents, a time-saving dialer model which reduces the waiting time of the agent.
Give an option for your customers to opting for a service or an acknowledgement or delivery confirmation using outbound IVR through a customized voice message.
Modern Day Business Phone System
Reach your customers anywhere in 'Singapore' by connecting through TeleCMI business phone. Setting up and Configuring business phone system with Local business number will take less than 3 minutes and eliminates other hardware and wired devices.
A Productive business phone system that enables inbound and outbound calling through TeleCMI which is flexible to perform call transfer, call conferencing, extension dialing, call queuing and more with advanced call monitoring features.
Monitor and listen active user calls to improve user performance and to resolve customer queries instantly.
Speak to users secretly while they are on the active call without disturbing the customer conversation.
Supervisors can coach agents in live customer call to improve quality and productivity.
Interconnect with your tools, CRM & Helpdesk
Premium Call Analytics
Smartest hosted business phone system that offers proactive customer engagement and top quality call analytics with live call feeds monitoring, agent competitive analysis, call back records and more. call barging and call whispering allows supervisors to listen live business calls and speak in ongoing call to close sales deals.
Outgoing Call POPUP
Agents will get a popup notification for outbound calls in CRM which allows agents to manage customer details for quick sales turn around conversion.
Outgoing Call Logging
Call logs of outgoing calls can be tracked in the history section of CRM which provides an option to pull call logs as reports with multiple filter options.
Record customer calls to improve user and customer conversations for better customer experience.
Direct Routing For Superior Quality
As a leading business phone system provider, Our data centers are located in major regions of 'Singapore' to provide concurrent calls with zero latency. TeleCMI partnered with Singapore's leading network carriers to offer best in quality voice deliverance by connecting calls through direct routing technique through local network carriers.
Virtual Call Center
Virtual call center in cloud provides all the essential and advanced features that are required to manage a call center for any business.
Local & Toll Free Number
Select and activate local or toll-free number for your business in more than 70+ countries and connect with your customers.
Cloud telephony allows you to receive calls from anywhere without worrying about office setup by this feature all your customer calls will get responded instantly.
Activate Phone System Instantly
Select and buy a local or international phone number for outbound sales call center in few easy steps. The selected number will be registered as an outbound number for your business sales calling activities.
Write down the feedback or comment for the particular customer call and use it for future reference.
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