COMPANIES RELIANCE ON TELECMI
80+ VoIP Features Included
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Auto AttendantAvoid picking up incoming calls manually with our auto attendant. TeleCMI’s Auto attendant/IVR saves you a huge workload by attending and routing inbound calls automatically without needing human agents.
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AI Call DistributionRedirect incoming calls to the right person and department automatically with multiple call routing criteria like parallel, round-robin, and priority-based. Never miss a call with our concurrent call and queuing features.
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Virtual Call CenterRun an inbound and outbound call center virtually to manage your outreach and customer care operations effortlessly. Access key contact center features like call flow designer, auto dialer, call reports, and sticky agent.
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Virtual Business NumbersAvail virtual phone numbers including toll-free numbers and international numbers instantly in our dashboard. Use the numbers to make and receive professional calls and to redirect inbound calls.
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App to App CallingCommunicate with your internal teams productively using our softphone and app to app calling features. With a unique 3-digit extension for each user, you can make, receive, and transfer calls within your organization.
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Call Conferencing & VoicemailConference important discussions and business meetings over a voice call using the call conferencing feature on your softphone screen. Also, access our voicemail to collect and store audio records from callers.
Benefits You Get With TeleCMI VoIP Services
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Same Day ActivationDeploy your virtual phone system to your existing mobile and PC devices instantly which only takes few easy steps.
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Unmetered CallingBy opting our unlimited calling plan, make calls tension-free without worrying about minutes-based charging.
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Admin & User AppKeep all user activities and call reports under your radar using our admin dashboard for team managers. Also, provide separate dashboard for team members.
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Unlimited Users LoginStrictly no per user pricing, add plethora of reps and teammates as your business grows without additional user onboarding charges.
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99.99% UptimeNo call connectivity and call drop issues, always enjoy clear communications with the help of our excellent uptime and sophisticated cloud infrastructure.
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Instant Live Agent SupportWe never upset you when it comes to support, get the help you need instantly from our proactive and friendly customer support team.