TeleCMI Terms of Service available at www.telecmi.com/terms , into which this Fair Use Policy is incorporated.

TeleCMI - Fair Use Policy:

As per the purchase order, If Customer choose Business Voice - Ultimate plan they will be provided with limit of one thousand (1,000) text messages per user for each calendar month, with the first month of the plan being based on the number of days remaining in the month during which Customer first signs up for the Services. For example, if the Customer has five (5) users under its plan, the Customer’s limit for its users collectively will be five thousand (5,000) text messages

• This limit does not apply to automated messages triggered through TeleCMI API given those messages are charged per message.
• This limit also does not apply to international messages as those are charged per message.
• This limit does not apply to direct messages sent internally to team members under the same plan to other TeleCMI users outside of the user Workspace. In the event that a Customer consistently exceeds the monthly limit, TeleCMI reserves the right, to assess an additional usage charge for that Customer of either $0.01 per text message in excess of the limit or TeleCMI then-current overage rate for each text message in excess of the limit.
• In the event that a Workspace sends more than one thousand (1,000) messages per day, customer must register with network carriers to avoid message filtering and will be responsible for any associated fees. TeleCMI will provide notice of a customer usage in excess of the customer limit.

As per the purchase order, If Customer choose Contact Center - Enterprises plan they will be provided with limit of two thousand (2,000) text messages per user for each calendar month, with the first month of the plan being based on the number of days remaining in the month during which Customer first signs up for the Services. For example, if the Customer has five (5) users under its plan, the Customer limit for its users collectively will be Ten thousand (10,000) text messages.

• This limit does not apply to automated messages triggered through TeleCMI API given those messages are charged per message.
• This limit also does not apply to international messages as those are charged per message.
• This limit does not apply to direct messages sent internally to team members under the same plan to other TeleCMI users outside of the user Workspace. In the event that a Customer consistently exceeds the monthly limit, TeleCMI reserves the right, to assess an additional usage charge for that Customer of either $0.01 per text message in excess of the limit or TeleCMI then-current overage rate for each text message in excess of the limit.
• In the event that a Workspace sends more than two thousand (2,000) messages per day, customer must register with network carriers to avoid message filtering and will be responsible for any associated fees. TeleCMI will provide notice of a customer usage in excess of the customer limit.

As per the purchase order, If Customer choose Business Voice - Premium plan for US & Canada has a limit of two thousand (2,000) minutes per user for each calendar month, with the first month of the plan being based on the number of days remaining in the month during which Customer first signs up for the Services. For example, if the Customer has five (5) users under its plan, the Customer limit for its users collectively will be ten thousand (10,000) minutes. This limit does not apply to international calls as those are charged per minute.

As per the purchase order, If Customer choose Business Voice - Premium plan for UK & US has a limit of one thousand (1,000) minutes per user for each calendar month, with the first month of the plan being based on the number of days remaining in the month during which Customer first signs up for the Services. For example, if the Customer has five (5) users under its plan, the Customer limit for its users collectively will be five thousand (5,000) minutes. This limit does not apply to international calls as those are charged per minute.

As per the purchase order, If Customer choose Business Voice - Ultimate plan for UK & US has a limit of two thousand (2,000) minutes per user for each calendar month, with the first month of the plan being based on the number of days remaining in the month during which Customer first signs up for the Services. For example, if the Customer has five (5) users under its plan, the Customer limit for its users collectively will be ten thousand (10,000) minutes. This limit does not apply to international calls as those are charged per minute.

As per the purchase order, If Customer choose Contact Center - Enterprises plan for UK & US has a limit of three thousand (3,000) minutes per user for each calendar month, with the first month of the plan being based on the number of days remaining in the month during which Customer first signs up for the Services. For example, if the Customer has five (5) users under its plan, the Customer limit for its users collectively will be five thousand (15,000) minutes. This limit does not apply to international calls as those are charged per minute.

Each user may use the Service on one (1) desktop or laptop computer and two (2) mobile devices (the computer and mobile devices collectively, the “Devices”). In the event that a user exceeds the number of Devices allowed, TeleCMI reserves the right, in its sole discretion, to automatically upgrade the applicable Customer plan to a plan that is appropriate for the number of Devices being used by its users. TeleCMI may suspend, limit, or even terminate Customer access to the Service in accordance with the Terms of Service.