Fair Usage Policy

TeleCMI Terms of Service available at www.telecmi.com/terms , into which this Fair Use Policy is incorporated.

TeleCMI - Fair Use Policy:

As per the purchase order, If Customer choose Business Voice - Enterprises plan they will be provided with limit of one thousand (1,000) text messages per user for each calendar month, with the first month of the plan being based on the number of days remaining in the month during which Customer first signs up for the Services. For example, if the Customer has five (5) users under its plan, the Customer’s limit for its users collectively will be five thousand (5,000) text messages

As per the purchase order, If Customer choose Contact Center - Enterprises plan they will be provided with limit of two thousand (2,000) text messages per user for each calendar month, with the first month of the plan being based on the number of days remaining in the month during which Customer first signs up for the Services. For example, if the Customer has five (5) users under its plan, the Customer limit for its users collectively will be Ten thousand (10,000) text messages.

As per the purchase order, If Customer choose Business Voice - Premium plan for US & Canada has a limit of two thousand (2,000) minutes per user for each calendar month, with the first month of the plan being based on the number of days remaining in the month during which Customer first signs up for the Services. For example, if the Customer has five (5) users under its plan, the Customer limit for its users collectively will be ten thousand (10,000) minutes. This limit does not apply to international calls as those are charged per minute.

As per the purchase order, If Customer choose Business Voice - Premium plan for UK & US has a limit of one thousand (1,000) minutes per user for each calendar month, with the first month of the plan being based on the number of days remaining in the month during which Customer first signs up for the Services. For example, if the Customer has five (5) users under its plan, the Customer limit for its users collectively will be five thousand (5,000) minutes. This limit does not apply to international calls as those are charged per minute.

As per the purchase order, If Customer choose Business Voice - Enterprises plan for UK & US has a limit of two thousand (2,000) minutes per user for each calendar month, with the first month of the plan being based on the number of days remaining in the month during which Customer first signs up for the Services. For example, if the Customer has five (5) users under its plan, the Customer limit for its users collectively will be ten thousand (10,000) minutes. This limit does not apply to international calls as those are charged per minute.

As per the purchase order, If Customer choose Contact Center - Enterprises plan for UK & US has a limit of three thousand (3,000) minutes per user for each calendar month, with the first month of the plan being based on the number of days remaining in the month during which Customer first signs up for the Services. For example, if the Customer has five (5) users under its plan, the Customer limit for its users collectively will be five thousand (15,000) minutes. This limit does not apply to international calls as those are charged per minute.

Each user may use the Service on one (1) desktop or laptop computer and two (2) mobile devices (the computer and mobile devices collectively, the “Devices”). In the event that a user exceeds the number of Devices allowed, TeleCMI reserves the right, in its sole discretion, to automatically upgrade the applicable Customer plan to a plan that is appropriate for the number of Devices being used by its users. TeleCMI may suspend, limit, or even terminate Customer access to the Service in accordance with the Terms of Service.

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