Live Call Reports
Now listen to live business calls in a virtual business phone system through cloud telephony. Supervisors have the option to listen live calls when that customer is having a conversation with the user.
Live Call In Business
TeleCMI's cloud telephony comes up with the a live call listening feature that does not require additional hardware setups or special infrastructure for configuration. Live call listening option is essential for any kind of business that helps customer queries get solved in single call rather than having a call again.
Advantages Of Live Call
Listening to live customer calls by having user on same call solves the extra work of tracking call recording. Now supervisors can resolve the customer's sales and support queries instantly rather than verifying the call recording to improve user performance and solve customer queries.
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