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Features Of TeleCMI Cloud-based VoIP Phone System

Virtual Phone Number

Get virtual business or toll-free numbers for India and 57+ countries. Easily create new numbers for your business in minutes. Also, port your current number to TeleCMI instantly.

IVR & AI Routing

Auto attend incoming business calls and route unsolved queries to internal departments using skill-based, shift-based, and predictive routing. Also, automate your customer service operations while maintaining utmost customer satisfaction.

Superior Call Management

Manage calls smartly using our intelligent call management features like call transfer, call whispering, call barging, sticky agent, user extension calls, call forwarding, callback, call monitoring, and more.


Serve your customers and make your call center available during non-working hours using the smart IVR system enabled with a voicemail feature. Record customer inquiries as audio messages when agents are not available.

Call Records & Transcription

Automatically record every conversation with customers and read or listen to them using our speech-to-text and call record features. Business managers can analyze agents' behaviors, and soft skills and use these data to improve customer experience.

SMS Notifications

Notify your agents automatically with instant SMS and WhatsApp messages when they miss customer calls. This helps to solve more customer queries and improve responsiveness, and customer retention rates.

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TeleCMI VoIP Phone System - Secure & Easy to Use

Enhance team productivity, customer experience, and call center performance.

Virtual Phone System

Our cloud-based business phone system is ready to launch instantly. Start managing your business communication by buying virtual numbers, adding users, and setting custom call flows.

Our own licensed cloud infrastructure platform, globally interconnected networks, and partnership with leading telecom operators help your business enjoy cloud calling at affordable call rates.

Deploy and operate your sales, support, and business teams from anywhere on the planet and connect using TeleCMI hosted business phone system.

Increase user productivity, collaborate effectively, and deliver better customer service using our feature-rich cloud phone system enhanced with AI technology and automation features.

Never miss important business calls with the help of our automated IVR system, voicemail, call routing, callback, and missed call analytics features.
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Connect Your CRM & Ticketing Tools Effortlessly

Implement Your Virtual Phone System Easily In a Few Clicks

Choose A Number

Buy virtual business phone numbers for 57+ countries or transfer your existing number.

Add Users

Add new users with 4-digit extensions, assign numbers, and set rules.

Manage Calls

Handle domestic and international business calls from anywhere.

Track & Monitor Calls

Monitor all calls using real-time call analytics and a dashboard.

Advance analysis
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Testimonials From Our Valuable Customers

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Sign up Free Trial

Try TeleCMI stress-free without any upfront cost. Use TeleCMI with a free trial now.

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Frequently Asked Questions In VoIP Phone System

VoIP Phone System Provider

Yes, TeleCMI allows you to integrate CRM and help desk software into our cloud-based phone system in just a few clicks.

Yes, we do. Our API helps our business partners offer top-notch cloud telephony solutions to their customers at the best rates in the market as we have our own cloud infrastructure, global networks, modern features, and state-of-the-art hosted platform.

Yes, you can send and receive SMS messages to/from your customers at much reduced rates and perform promotional SMS campaigns and post-call SMS surveys.

Yes, you can use our virtual phone system through our mobile, desktop, and web apps, and your teams can call from anywhere.

Yes, our customers can get their money back upon subscription cancellation within a few weeks from purchasing and a refund is done if it meets our refund and cancellation policy.