TeleCMI is Trusted By 1000+ Global Brands
Features Of Our Enterprise & Small Business Phone System
Features designed for improving call center productivity and business communication.
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Smart Call ManagementReduce missed calls and call wait times with auto attendant, AI call routing, call forwarding, call recording, transcription, barging, callback, voicemail, and intelligent queue management features.
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AI-enabled IVRAutomate your customer service and routine business tasks using IVR auto attendant and AI call routing. Customize according to your business needs to automate various tasks.
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AI Call RoutingRoute concurrent incoming calls automatically to the selected team. Our platform supports skill-based routing, time-based routing, ring teams, and sticky agent.
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Call ConferencingConference calls seamlessly with colleagues and team members with TeleCMI’s call conferencing feature. Make important discussions and conversations without hassle.
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Virtual Phone NumberGet toll-free or business numbers for 57+ countries. Manage business calls professionally. Handle calls over data line using a softphone and Web, Mobile, Desktop apps, and IP phones.
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Live Call AnalyticsReal-time and accurate call reports. Allows business owners and supervisors to monitor live calls, agent productivity, and caller sentiments.
Why Choose TeleCMI Hosted Business Phone System
Secure, clearer voice calls, instant setup, and international calling
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Communicate From AnywhereAllows business teams and distributed workforce to manage voice, text, and video communications from any location using TeleCMI virtual office phone system which is easily accessible on mobile and desktop apps.
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Reduce Communication CostsTeleCMI cloud telephony platform allows organizations to save more on call charges as we have our own licensed platform and interconnected networks globally.
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Improve Team ProductivityWork and collaborate efficiently. Reach remote working teams through instant cloud calling, messaging, and video meetings using our VoIP phone system. Witness enhanced business communication and performance.
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CRM IntegrationConnect the TeleCMI business phone system to CRMs like Zoho, Pipedrive, and Salesforce including your own CRM tool. Also, connect sales and support teams to streamline customer service, and marketing operations.
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End-to-end Call EncryptionCutting-edge technology, ISO certified, and GDPR compliant. All your conversations and voice data are transported through our own interconnected global networks. And ensures 100% data security.
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Get Uninterrupted ConnectivityOur global interconnected servers, automatic server switching technology, and partnership with major telecom operators worldwide ensure businesses can continue communicating 24/7 without interruption.