Level 3 VoIP Numbers: Why Should Businesses Use Them?

A level 3 VoIP number is the most suitable option for business! However, we will enlighten you about what it is and how it distinguishes itself from other alternative VoIP solutions.

Posted on April 28, 2023
by Saravana Kumar

#VoIP Numbers

Types of Business Phone Systems & Buying Guide

There are numerous options available to fulfill the communication requirements of any business, ranging from traditional PBX phone systems to the most advanced cloud-based telephony solutions.

Posted on April 27, 2023
by Saravana Kumar

#Business Phone System

Guide to Making an International Call To the USA

As businesses become more globalized, communication with clients, partners, and employees in other countries becomes increasingly essential.

Posted on April 26, 2023
by Saravana Kumar

#International Call

International VoIP Wholesale Provider: 7 Mistakes to Avoid

International VoIP Phone System: 7 Mistakes to Avoid

When choosing an international VoIP provider, it’s necessary to research the provider’s offerings and call routing plans in and out. Otherwise, it may end in increased investment for your business.

Posted on April 25, 2023
by Yuvaraj Murugan

#VoIP

Best Cloud PBX Provider in India

Did you know? There are 100+ cloud PBX providers in India offering cloud telephony solutions. Thus, it’s cumbersome for your organization to shortlist and select the right provider.

Posted on April 24, 2023
by Yuvaraj Murugan

#Cloud PBX

Guide to Starting a Call Center in the Philippines

The must-know procedures for businesses to start a successful call center in the Philippines.

Posted on April 21, 2023
by Yuvaraj Murugan

#Call Center

VoIP Voicemail Setup Guide for Beginners

When you set up a voicemail on your VoIP phone system, the callers can be able to drop a voice message to your virtual number when no one is available to pick up the call.

Posted on April 19, 2023
by Yuvaraj Murugan

#Voicemail

What is Hosted Contact Center? And Why It's The Best Option

What is a Click-to-Call & How to use it?

This is where click-to-call technology comes into play. Click-to-call is a powerful technology that has revolutionized the way businesses interact with their customers.

Posted on April 18, 2023
by Saravana Kumar

#Click-to-Call

What is Hosted Contact Center? And Why It's The Best Option

Effective communication is the cornerstone of any successful business. Without it, businesses can struggle to provide timely and efficient customer service, leading to reduced customer satisfaction and decreased revenue.

Posted on April 17, 2023
by Saravana Kumar

#Hosted Contact Center

What is a BPO call center? And 7 Tips for Outsourcing

Business Process Outsourcing (BPO) have become a popular solution for companies looking to manage their customer service operations more efficiently.

Posted on April 15, 2023
by Yuvaraj Murugan

#BPO

Best Small Business Phone System in 2023

A small business phone system can help streamline communication, increase productivity, and enhance customer service.

Posted on April 14, 2023
by Yuvaraj Murugan

#Business Phone System

Best VoIP Calling App For Your Business in 2023

If you search for VoIP apps on the internet or app store, there are 500+ recommendations you can find. But choosing the best VoIP app that saves you money, in the long run, is a daunting task and requires careful research and comparison.

Posted on March 24, 2023
by Yuvaraj Murugan

#VoIP Calling App

6-Step Guide to Hire Qualified Call Center Agents

In this blog, we'll discuss how to hire the best call center agents who are capable of working in a fast-paced business environment and in customer-facing roles.

Posted on March 23, 2023
by Saravana Kumar

#Call Center Agents

What is Hosted Phone System? And its Advantages over PBX

In the modern workplace, communication is key. It is the foundation upon which businesses are built, and the glue that holds everything together. Yet, with the rise of remote work and flexible schedules, traditional phone systems are no longer sufficient to meet the needs of modern businesses.

Posted on March 22, 2023
by Saravana Kumar

#Hosted Phone System

11 Best Cloud PBX Features for seamless communications

In today's fast-moving business world, communication plays a vital part in all business operations. As such, companies are increasingly turning to cloud PBX systems to streamline their communication processes and improve efficiency.

Posted on March 21, 2023
by Yuvaraj Murugan

#Cloud PBX

6 Best IP Phones to Buy in 2023 For Business Communication

Sign up for TeleCMI VoIP services and connect TeleCMI VoIP with any IP phone available in the market to enjoy managing calls over an internet connection.

Posted on March 20, 2023
by Yuvaraj Murugan

#IP Phone

What is Internet communication and types

If you're reading this, it's because you have access to the internet, which enables us to connect with each other instantly through a variety of platforms.

Posted on March 18, 2023
by Saravana Kumar

#Internet Communication

4 Differences Between VoIP and PSTN - TeleCMI

Business and communication are inseparable. If you own a business, you must use a communication tool to have full control over your communication transactions, which is essential for the success of your business.

Posted on March 17, 2023
by Saravana Kumar

#VoIP vs PSTN

How much bandwidth is needed for VoIP

Every business has the primary objective of satisfying its customers or clients, and effective communication plays a crucial role in achieving this goal.

Posted on March 16, 2023
by Saravana Kumar

#Bandwidth

What Are Cloud Phone Numbers? And How To Get Them

While traditional phone systems have been around for decades, the rise of cloud computing technology has given birth to a new type of phone system called the ‘cloud phone system.’

Posted on March 15, 2023
by Yuvaraj Murugan

#Cloud Phone Number

Call Center Etiquette Tips For Customer Service Agents

Call center etiquette is crucial in ensuring that customers receive the best possible service experience. It involves understanding the importance of communication, empathy, and patience.

Posted on March 14, 2023
by Yuvaraj Murugan

#Call Center Etiquette

Cloud telephony vs VoIP: What Differs Them?

Cloud telephony and VoIP may sound similar, but they are not the same. In this blog post, we will explore the distinct differences between these two communication technologies and demonstrate how they can enhance your business communication.

Posted on March 13, 2023
by Saravana Kumar

#Cloud Telephony

Cloud PBX vs VoIP: Are They the Same?

When it comes to business telephony, there are a plethora of options available today. Two of the most popular ones are VoIP and cloud PBX. Although many people use these terms interchangeably, there are significant differences between them.

Posted on March 10, 2023
by Saravana Kumar

#Cloud PBX

Call Center Software vs PBX

If you're looking for a solution to manage your business's communication, you may have come across the question: PBX vs. call center software - which one is better for your business? While there is no clear-cut answer to this question, the choice depends on your specific needs and goals.

Posted on March 09, 2023
by Saravana Kumar

#PBX

8 IVR Call Routing Strategies That Enhance Productivity

IVR technology has become an indispensable tool in today's business landscape, as it offers a myriad of benefits such as improved customer experience, automated call handling, and enhanced productivity.

Posted on March 08, 2023
by Saravana Kumar

#IVR

6 Differences Between Inbound and Outbound Call Centers

Call centers play a vital role in modern business operations, serving as the primary point of contact between companies and their customers.

Posted on March 07, 2023
by Yuvaraj Murugan

#Call Center

PBX System Vs VoIP: Which Is Better For Your Business

When it comes to communication solutions for businesses, PBX and VoIP are two commonly considered options. Both technologies offer unique advantages and choosing the right one can be a challenge. In this blog post, we’ll explore the differences between PBX and VoIP systems, as well as the pros and cons of each, to help you make an informed decision for your business.

Posted on March 06, 2023
by Saravana Kumar

#PBX

20 Best Cloud Telephony Features For Better Communication

Effective communication is essential for the success of any business. With technological advancements, communication systems have come a long way, from traditional landlines to modern cloud telephony.

Posted on March 06, 2023
by Saravana Kumar

#Cloud Telephony

What is a Business Phone System? And How It Works

Business phone systems have become an essential tool for organizations of all sizes. A business phone system enables companies to manage their communications more efficiently, which in turn can lead to improved customer service, increased productivity, and reduced costs.

Posted on March 04, 2023
by Yuvaraj Murugan

#Business Phone System

Call Center vs Contact center: 7 Differences You Must Know

When it comes to customer service, companies often use the terms "call center" and "contact center" interchangeably. However, there are key differences between the two.

Posted on March 03, 2023
by Yuvaraj Murugan

#Call Center

12 Important Call Center Features To Consider

Call center software is a crucial investment for businesses that rely on customer support as it helps streamline communication between agents and customers. However, choosing the right call center software can be a daunting task as there are various options available in the market, each with different features and functionalities.

Posted on February 28, 2023
by Yuvaraj Murugan

#Call Center

5 Advantages Cloud Telephony Offers for Your Business

A business' success often depends on its ability to effectively communicate with both its customers and employees. Cloud telephony is fast becoming the go-to solution for many businesses, as it offers a range of advantages that traditional telephone services can't provide.

Posted on February 27, 2023
by Saravana Kumar

#Cloud Telephony

What is a PBX phone system? And its types - TeleCMI

Step into the modern world of business communication with the powerful and versatile PBX phone system! Designed to connect multiple phone lines and streamline communication among employees, customers, and clients, this private branch exchange system is an absolute must-have for any organization, big or small.

Posted on February 25, 2023
by Saravana Kumar

#Cloud PBX

Call Center Agent Training - 13 Successful Methods and Tips

In today's fast-paced business environment, call centers are becoming increasingly essential to many companies' customer service strategies. However, without the right training and preparation, call center agents can struggle to deliver excellent customer experiences consistently. That's where call center agent training comes in.

Posted on February 24, 2023
by Yuvaraj Murugan

#Call Center

How to Choose the Business Phone System (16 Checklists)

A small wrong decision will cost you more when it comes to choosing a business phone system. And that's why we have researched and compiled these 16 important buying criteria to make it easy for you to evaluate and shortlist the right business phone systems for your organization.

Posted on February 23, 2023
by Yuvaraj Murugan

#Business Phone System

How to Start a Virtual Call Center - An In-depth Guide

This guide will help you how to launch your virtual call center whether it’s inbound, outbound, onshore, or offshore while adhering to industry guidelines.

Posted on February 21, 2023
by Yuvaraj Murugan

#Virtual Call Center

What Is A VoIP Phone And How To Set Up And Use It?

Are you a business professional searching for a reliable communication solution for your organization? Perhaps you've heard of Voice over Internet Protocol (VoIP) phones, but do you understand what they are and how to set them up and use them? VoIP phones use internet data lines to send and receive phone calls and SMS worldwide using advanced telephone technology.

Posted on February 20, 2023
by Saravana Kumar

#VoIP Phone

Best VoIP Software with Unlimited Calling & Virtual Numbers

VoIP (Voice over Internet Protocol) is a highly effective modern business communication method. Its cost-effective solution for international and domestic calls and Virtual Numbers for global countries makes it an attractive option for many businesses.

Posted on February 18, 2023
by Saravana Kumar

#VoIP Software

Call Center IVR: Introduction, Concept, & User Guide

This guide on call center IVR gives you a complete understanding of the IVR systems and how they are used in contact centers to automate outbound sales and customer support operations.

Posted on February 17, 2023
by Yuvaraj Murugan

#Call Center IVR

Cloud Telephony: How it Works? And Implementation Guide

Cloud telephony offers a wide range of benefits over traditional phone systems, including cost savings, scalability, and mobility. With cloud-based phone systems, small businesses and large organizations enjoy communication over VoIP which results in reduced call charges.

Posted on February 16, 2023
by Yuvaraj Murugan

#Cloud Telephony

IVR Number: How It Works & Buying Guide - TeleCMI

Have you ever found yourself wondering how businesses with high call volumes manage their incoming calls efficiently? If so, we'd like to introduce you to an IVR number with an integrated multi-level IVR system, which can help your company stay on top of customer service and never miss an important call.

Posted on February 15, 2023
by Saravana Kumar

#IVR Number

Best International VoIP Calling Provider In India -TeleCMI

This is where Voice over Internet Protocol (VoIP) technology comes in, allowing businesses to make and receive calls over the internet. With the multitude of VoIP service providers in the market, choosing the right one can be a daunting task, especially in India.

Posted on February 11, 2023
by Saravana Kumar

#VoIP International Calling

10 Reasons Why VoIP Is Better Than Traditional Phone Systems

In recent years, Voice over Internet Protocol (VoIP) has become a popular alternative to traditional phone services. VoIP technology allows you to make and receive phone calls using an internet connection, instead of old landlines or PBX systems.

Posted on February 09, 2023
by Saravana Kumar

#Voip Service Provider

Top 10 benefits Of VoIP service For Your Business

Discover a world of seamless and efficient communication with Voice over Internet Protocol (VoIP). This revolutionary technology converts analog audio signals into digital data packets, enabling you to make and receive calls over the internet with ease.

Posted on February 09, 2023
by Saravana Kumar

#Voip Service Provider

Best VoIP Service Provider For Your Business In 2023

Now manage your internal and external communications over VoIP by partnering with the best VoIP service provider, TeleCMI. Our VoIP Phone System is used by 1000+ small businesses and enterprises to simplify their sales, remote working, team collaboration, and customer support operations.

Posted on February 08, 2023
by Yuvaraj Murugan

#Voip Service Provider

A Complete Guide | Setup VOIP Phone System In 3 Minutes

Here is a step-by-step guide to set up a VoIP phone system for your business or home. All it takes is just a few easy steps for deploying your VoIP or virtual phone system and it doesn’t require complicated IT skills. Anyone with basic knowledge can do the setup.

Posted on February 04, 2023
by Yuvaraj Murugan

#Voip Phone System

Best cloud telephony service in India

Cloud telephony is the latest technology in the field of communication that allows businesses to make and receive calls over the internet. It is a cost-effective and efficient way of managing communication for small and large businesses alike.

Posted on February 02, 2023
by Saravana Kumar

#Cloud Telephony

5 Benefits Of Cloud Telephony For Your Growing Business

Cloud telephony, also known as hosted or virtual telephony, is a modern method of managing business communication that utilizes cloud technology.

Posted on January 28, 2023
by Saravana Kumar

#Cloud Telephony

Best VoIP service provider for international calls

Voice over Internet Protocol (VoIP) is a technology that allows you to make phone calls over the internet. This technology has revolutionized the way we communicate, making it possible to make calls from anywhere in the world at a fraction of the cost of traditional phone services.

Posted on January 24, 2023
by Saravana Kumar

#VoIP

16 IVR Best Practices to Improve Customer Service Operations

Improve your existing IVR system with these modern IVR designing best practices. If you’re a business owner or call center leader, then you know how important an IVR should be to offer delightful customer service and maximize customer retention rates. Apply these below tips for creating better and customer- friendly IVR menus.

Posted on January 10, 2023
by Yuvaraj Murugan

#IVR

19 Call Center KPIs For Call Center Team Managers

Check these core inbound and outbound call center KPIs to measure the performance of your call center and agents.This guide also helps CX leaders and call center team managers maximize agent productivity, customer satisfaction, and outbound sales and cut down operational costs by understanding important performance metrics.

Posted on January 06, 2023
by Yuvaraj Murugan

#Call Center Team

Cloud PBX - TeleCMI

Are you planning to try cloud PBX systems or thinking to migrate from traditional PBX phone systems? Read this complete guide about cloud PBX phone systems, how does it work, and the benefits it offers for small businesses and enterprises.

Posted on January 05, 2023
by Yuvaraj Murugan

#Cloud PBX

WebRTC - TeleCMI

WebRTC (Web Real-Time Communication) is a relatively new technology in cloud-based communications that allows for real-time communication through web browsers.

Posted on January 02, 2023
by Saravana Kumar

#WebRTC

VoIP 5G-TeleCMI

The adoption of innovative technologies such as Voice over Internet Protocol (VoIP) on the new 5G network technology has the potential to transform the way businesses communicate, providing improved call quality, greater mobility, and an array of possibilities for collaboration.

Posted on December 30, 2022
by Saravana Kumar

#VoIP 5G

How to Port Your Existing Number to VoIP in 4 Simple Steps

The process involved in porting your VoIP number is not quite straightforward compared to transferring a regular cell phone number. Both sides of your parties, your old and new service providers want you to complete the authorization process before moving your business number completely.

Posted on December 19, 2022
by Yuvaraj Murugan

#VoIP Number

How to Use A Business Phone System (The Complete Guide)

Using and managing your business phone system would not be cumbersome again after reading this guide. With different types of business phone systems out there, we walk you through how to use VoIP or cloud-based phone systems with simple and complete instructions.

Posted on December 17, 2022
by Yuvaraj Murugan

#Business Phone

The Complete Guide to Internet Phone Services

Communication is one of the most important aspects of any business. With today's technological advancements, the internet provides businesses with easy options for making calls to reach potential customers.

Posted on December 16, 2022
by Saravana Kumar

#Internet Phone

The benefits of call recording software in 2023 for call centers

A Call recording software is an excellent solution for call centers. By providing excellent support and customer loyalty, while also reducing costs, it allows call centers to focus on additional opportunities for growth. The recording software records phone conversations over VoIP or PSTN and stores them in digital audio format. This way, call centers can provide high-quality customer service and more sales to increase their revenue.

Posted on December 15, 2022
by Saravana Kumar

#Call Recording

The Multi-Line Phone System For Businesses In 2023

If your business is booming and you're busier than ever, it might be time to consider upgrading your company's phone system. An outdated or unreliable phone system can cost you sales and damage the customer experience.

Posted on December 08, 2022
by Saravana Kumar

#VoIP

Toll-Free Numbers for Businesses: Should My Business Get One?

Do you run a business? Does your business mentor recommend that you get a but you're not sure exactly what a toll-free number is or how it can benefit your company? Don't worry; this blog will teach you everything you need to know about toll-free numbers. Read along!

Posted on December 07, 2022
by Saravana Kumar

#Toll-Free Numbers

Small business phone systems in 2023: How much do they cost?

As we move into 2023, it's important to evaluate the best small business phone systems on the market in terms of features, capabilities, and cost. This will help you make an informed decision about which system is right for your company.

Posted on December 06, 2022
by Saravana Kumar

#Small Business

Business Phone Line: The Essential Tool For Businesses To Stay Connected!

Business phone lines have become the industry standard for many reasons. They're efficient, secure, and most importantly, they improve productivity by giving employees the ability to work on their own time. In this article you'll find out all about how business phone lines work and why they're such an important part of any businesses.

Posted on December 01, 2022
by Saravana Kumar

#Business Phone Lines

How To Get A VoIP Number For Your Business - Easiest Way To Get One

VoIP, or Voice over Internet Protocol, is a great way to communicate with your employees or clients using your data line. It is often more flexible than other options and can be quite affordable to set up for your business communication. VoIP numbers may sound complicated, but they're actually quite simple and easy to get. Many businesses use VoIP numbers because they offer a lot of great benefits, like reducing your long distance bill. So if you're looking for ways to save money for your organization, getting a VoIP number is definitely something to consider.

Posted on November 29, 2022
by Saravana Kumar

#VOIP Number

5 Reasons To Switch To Cloud Telephony For Your Business Communications

Cloud telephony is a fairly new solution that's becoming more popular for businesses seeking an affordable and dependable way to manage their communications. It has many advantages for businesses of all sizes, but because it's still in its early stages, many companies are still unaware of the benefits that cloud telephony could bring.

Posted on November 28, 2022
by Saravana Kumar

#Cloud Telephony

The Importance Of Call Tracking Software For Your Business

Every contact center team knows the importance of tracking calls. It's the best way to measure performance and ensure that every customer is being properly serviced. But, what exactly is call tracking software?

Posted on November 26, 2022
by Saravana kumar

#Call Tracking

Business Phone Systems: A Complete Guide For Choosing The Right One

If you're looking to upgrade your business phone system, you've probably realized that there are a lot of options out there. How do you know which system is right for your business? In this blog post, we'll walk you through how to choose the right business phone system for your communication needs.

Posted on November 26, 2022
by Saravana kumar

#Business Phone System

VoIP Texting: How Does It Work? Features, Benefits, & Uses

VoIP texting is one of the fastest-growing communication channels among businesses that want to send text messages at much reduced cost. It's a great way for your company to communicate with customers, employees and partners with little impact on expenses. Here's what you need to know about VoIP text messaging.

Posted on November 19, 2022
by Saravana kumar

#VoIP Texting

How to Improve Your Inbound Call Center Experience ?

Your customer service experience starts with an inbound call. As a customer, getting put on hold is frustrating and annoying. Your company could be losing customers due to calls going unanswered. It doesn't have to be this way.

Posted on November 19, 2022
by Saravana kumar

#Inbound Call Center

How Does Softphone Work? And 6 Tips for Choosing the Best One

There are many ways to make and receive phone calls in the digital age. These days, most people carry around a smartphone that allows them to make and receive phone calls on the go. However, desk phones are still widely used in businesses everywhere. Also, some users prefer landline telephones over mobile devices for various reasons: perhaps they find landline phones to be more reliable or have an auditory or visual impairment that makes using a mobile device difficult.

Posted on November 19, 2022
by Saravana kumar

#Softphone

Sales Calling Tips: Your Guide to Successful Sales Calling

Sales calling is one of the most important aspects of running a successful business. It allows you to build relationships with potential customers, identify new sales opportunities and keep your finger on the pulse of your industry.

Posted on November 12, 2022
by Saravana kumar

#Sales Calling

What is Business Communication? Complete Guide & Best Practices

As globalization continues to have impacts across every industry, communication skills are becoming more and more important. This not only helps streamline workflows and avoid overworking employees, but it also helps them maintain better sleeping habits and make sound decisions. A rested employee is a productive worker!

Posted on November 12, 2022
by Saravana kumar

#Business Communication

Virtual Phone Numbers: What are they? How to get one?

Here, we'll explore about Virtual phone numbers and what they are and how they work. In addition, We'll also go through the advantages of using virtual numbers for enhancing business communication and customer service.

Posted on November 12, 2022
by Saravana kumar

#Virtual Number

Why Do You Need Outbound Dialer For Your Business ?

An outbound dialer, or auto dialer, is a software that automatically dials phone numbers and connects callers with a customer service representative or other agent. The dialer makes it possible for businesses to make a huge number of outbound calls without having to dial each number manually.

Posted on November 07, 2022
by Saravana kumar

#Outbound Dialer

What Is A Contact Center? Definition And Its Benefits

A contact center is a central point from which customer or client contacts are managed. Their primary purpose is to offer customers efficient and effective technical support, customer service, and sales assistance. It is a voice and data communication hub that routes customer interactions to the appropriate resource, whether it be an agent, a knowledge base, or an automated service.

Posted on November 05, 2022
by Saravana kumar

#Contact Center

VoIP Legal In India

In today's modern world, VoIP technology is becoming a standard communication tool for all kinds of businesses due to its flexibility and modern features at an affordable price, making them an attractive and cost-efficient option for businesses.

Posted on October 22, 2022
by Saravana kumar

#VoIP India

What Is VoIP & How Does It Work? Why Is It Good For Your Business?

Internet-based calling is made possible with VoIP technology. All businesses can benefit from VoIP phone systems. Let's briefly discuss VoIP and why it is better for your business.

Posted on October 22, 2022
by Saravana kumar

#VoIP

How 5G Will Benefit Your VoIP Service? - TeleCMI

Communication is an integral component of any small, medium-sized or large-sized business. To ensure the success of your business, utilizing the right technology resources is key. 5G is short for fifth-generation wireless systems, and 5G is changing essential technology solutions like VoIP.

Posted on September 13, 2022
by Saravana kumar

#VoIP 5G

5 Benefits Of VoIP Phone System For Your Business - TeleCMI

VoIP (Voice over Internet Protocol) is becoming increasingly popular for businesses as a replacement for traditional landlines and mobile phone calls. VoIP is an effective business tool with many benefits. With VoIP technology, businesses can enjoy a significant edge over their competitors. Here are the top five benefits of VoIP. Read Along!

Posted on August 04, 2022
by Saravana kumar

#VoIP

What Is Outbound Call Center Software - TeleCMI

A basic business setup requires a telephone system that helps to connect with customers anytime for a quick sales response. Let's focus on analyzing these business calls for evaluating telecallers performance and to improve business growth.

Posted on September 17, 2021
by Prasath

#Sales

Impact Of Cloud Telephony In Real Estate Industry ?

Nowadays investment plays a huge role in everyone's daily life. Investing money for their future assets has been increased more and more in modern days.

Posted on August 13, 2021
by Velmurugan

#Sales

Virtual Phone Numbers In India

Virtual phone numbers in India is a local mobile number or landline number, Which allows the callers to reach anywhere in the globe. These virtual phone numbers are programmed to forward incoming calls to multiple pre-set telephone numbers.

Posted on July 26, 2021
by Prasath

#Support