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VoIP (Voice over Internet Protocol) works by converting analog audio signals (such as voice) into digital data packets and transmitting them over the internet. The process of converting audio signals into digital data packets is called encoding, and the process of decoding the digital data packets back into audio signals is called decoding.
For small businesses, startups, or businesses with small team sizes, VoIP systems could be recommended over landlines or PBX phone systems. Because it’s flexible to use, call charges are low, and remote-friendly.
The cost of a VoIP (Voice over Internet Protocol) system can vary widely depending on several factors, including the number of users, the features required, and the type of equipment used. Here are a few common pricing models for VoIP services:
Monthly Subscription: Many VoIP providers offer monthly subscription plans, with costs ranging from $10 to $50 per user per month, depending on the features included.
Pay-As-You-Go: Some providers offer a pay-as-you-go pricing model, where you only pay for the minutes you use. This can be more cost effective for businesses with low call volumes.
Hardware: If you choose to use your own hardware, such as IP phones or ATAs (Analog Telephone Adapters), you may need to make an initial investment in equipment. IP phones can range from $50 to $500 or more.
VoIP can be accessed either through a softphone or hardphone. If you prefer software-based, you can use VoIP services by installing VoIP app on your personal devices like mobile, tablets, and PCs. Or you can set up VoIP supported IP phones and desk phones on your premises to enjoy VoIP services, which are hardware-based.
To set up a small business phone system, determine your needs, choose a VoIP provider, purchase necessary hardware (don't require if you prefer VoIP softphone), set it up, test it, train employees on how to use it, and regularly maintain and upgrade it.
The number of phone lines a business should have depends on several factors, including the size of the business, the number of employees, and the type of work they do. A general rule of thumb is one line per employee, but this may vary based on the specific needs of the business. Some businesses may require additional lines for customer service or technical support.
Tip: If you use VoIP phone systems, then you don’t need separate phones for each line as you can buy virtual-based business numbers.
Try TeleCMI VoIP Phone System with a 10-day free trial.