Do you think you’re paying more with Knowlarity, or does the platform not meet your
requirements? If yes, then TeleCMI is the only Knowlarity alternative you need to
succeed in your Cloud
contact center operations and business communications.
Hundreds of businesses like Hyundai, Porter, Zebronics, and Dr. Reddy’s are saving more
on their voice communications using TeleCMI IVR and cloud telephony solutions.
Our platform has all the call center features your business needs to manage sales and
support operations more efficiently.
Moreover, you like our immediate customer support, competitive pricing plans,
user-friendly dashboard, unlimited calling plans, and unmatched call quality.
To know more about why TeleCMI is the best alternative to Knowlarity, read below.
8 Reasons Why TeleCMI is the better alternative to Knowlarity
Reason 1. No add-on and overage fees
TeleCMI: TeleCMI has full feature contact center plans, where you can
our call management and cloud communication features for a flat fee.
Knowlarity: Using some features like softphone calling and missed call
require users to pay additional charges.
Reason 2. Customer support is quick and friendly
TeleCMI: Accessing our support team is easier than any other competitor
teammates respond within minutes to technical queries coming via the phone,
email, or chat.
Knowlarity: The average time it takes to get answers to your queries
longer than TeleCMI.
Did you know? TeleCMI’s average response time for support queries is less
than 3 minutes.
Reason 3. Call quality is unmatchable
TeleCMI: Our customers often appreciate our high-quality audio, clear
calls, echo-free calls, zero jitters, and instant call connections.
Knowlarity: Sometimes, connecting the call with the receiver takes a few
seconds, affecting the agent's productivity.
Reason 4. Unlimited calling to USA, UK, and other major countries
TeleCMI: TeleCMI has state of the art private cloud infrastructure, 5+
data centers, and partnerships with local telecom carriers, which allows us to
offer unlimited nationwide and international calling perks for our clients.
Knowlarity: Inbound and outbound calling perks are relatively lower
TeleCMI and are also associated with higher call rates for global calling.
Reason 5. TeleCMI is a VNO-licensed operator
TeleCMI: TeleCMI is an authorized cloud telephony operator
with a UL VNO
license. This allows us to offer affordable virtual voice communication
solutions to our valuable customers with top-notch security.
Knowlarity: It’s unauthorized by VNO (Virtual Network Operator), and the
of Knowlarity enjoy fewer benefits compared to TeleCMI.
Reason 6. The dashboard is very responsive and bug-free
TeleCMI: Our dashboard is built with users in mind and eases user
delivering a smooth and outstanding user experience.
Knowlarity: Navigating through the dashboard is quite complex for
beginners and non-techies. Sometimes the platform is filled with glitches that
take some time to resolve.
Reason 7: Reporting is accurate and diverse
TeleCMI: The application comes with useful call center analytics with
periodical reporting on call queues, concurrent calls, ongoing calls, agent
status, agents’ performance KPIs, and IVR performance reports.
Knowlarity: The reporting section of the Knowlarity dashboard requires a
more improvement to get clear and in-depth insights on agent and call center
Reason 8: Instant resolution to bugs
TeleCMI: Any issues and bugs reported by the clients can be resolved
on the backend.
Knowlarity: Clients need to provide login credentials to the technical
resolve dashboard bugs. This can be affecting security and privacy due to
sharing of admin login credentials.
Detailed Comparison between TeleCMI and Knowlarity
Accelerate telesales and telemarketing campaigns with TeleCMI’s outbound dialer,
click-to-call, and sales tools integration features. Close more leads, improve
agent talk time with prospects, and witness high conversion rates.
Enhance CX, customer satisfaction, and first call resolution (FCR) by migrating
to TeleCMI VoIP call center software. Handle support calls with ease using our
dynamic IVR, intelligent call routing,
call flow designer, and toll-free number
Need a flexible solution that allows your employees to communicate with each
other anytime, from anywhere without desk phones, try the TeleCMI cloud PBX
system. Our cloud PBX eliminates the need to install on-premise telephone
hardware and allows users to perform calls using their existing devices like
smartphones, tablets, and PCs.
FYI: You can also integrate TeleCMI with desk phones and IP phones apart
from managing calls via TeleCMI mobile, desktop, and web apps.
TeleCMI is a developer-friendly platform with developer resources such as robust
voice API, webRTC SDK, and webhooks. It gives complete freedom to developers to
build custom applications powered by VoIP calling facilities.
TeleCMI is a perfect gift for organizations with a global workforce that need to
streamline team communications. Our platform has all-in-one virtual
communication capabilities that allow colleagues to interact with each other on
any device. Also, businesses can access features like global calling, extension
dialing, and a softphone app by choosing TeleCMI’s virtual
Small businesses and enterprises
TeleCMI has modern cloud calling features and flexible pricing plans that meet
the requirements of brands with small and large team sizes.
Switch to TeleCMI confidently
100% Data Protection
All your calls are encrypted with our end-to-end call encryption technology.
This way, you can keep your conversations more private and secure.
Most Trusted VoIP brand
Day by day, TeleCMI is getting popular among Indian and global businesses for
its all-inclusive VoIP phone system and contact
Low-cost VoIP calling
TeleCMI significantly reduces the call charges for businesses through VoIP-based
calling, which allows users to make and receive calls over an internet
connection rather than relying on PSTN.
No hidden charges
Our pricing plans are simple and transparent and best structured in the market.
You can choose among 3 different plans or start with a custom plan.
99.99% Uptime guarantee
All our infrastructure and servers are monitored continuously by our IT team and
we have auto-backup technology with redundant servers to ensure continued
Global Data centers
We have distributed data centers in regions such as the USA, India, UK,
Australia, Singapore, and Brazil. This ensures our customers can communicate
without interruption with low latency.
TeleCMI is the best IVR and cloud telephony platform for those who are looking
for a better alternative to Knowlarity. You can try TeleCMI with a free
trial or book a free demo to
get complete knowledge about our product.
Frequently asked questions
Yes, you can use VoIP in India as it’s now legal in the country and
authorized by TRAI (Telecom Regulatory Authority of India). Read more about
VoIP legal in
TeleCMI is packed with advanced features that Knowlarity doesn’t have, which
include a 4-digit user extension, multi-region softphone termination, desk
phone/IP phone integration, IVR performance reports, Click2call
extension, and more.
Yes, all our plans come with free outgoing minutes, which range from 2000 to
8000 minutes, depending on the plan. Also, you can sign up for an unlimited
outbound calling plan if you want unmetered calling minutes.
Yes, you can port your existing phone number to TeleCMI effortlessly in a few
steps. Our number porting process is simple and you can reach our support
team (1800 890 3305) for the number porting procedure.
Yes, TeleCMI also has a pay as you go plans without monthly or yearly
subscriptions, including custom plans that are tailored to your unique
Full-time content marketer with 4 years of experience in B2B content creation.
He covers topics around VoIP, cloud telephony, contact center, and business
communications at TeleCMI. Passionate in crafting content that entices the