Are you searching for the latest VoIP technology to run your call center more
efficiently with reduced operational costs?
A level 3 VoIP number is the most suitable option for business! However, we will
enlighten you about what it is and how it distinguishes itself from other alternative
What is a Level 3 VoIP number?
A level 3 VoIP number is a type of virtual phone number used by businesses,
which is routed through voice over IP (VoIP) to reduce costs compared to
traditional phone lines (PSTN). The focus of creating this was to help call
centers handle large volumes of calls using Toll-free numbers while keeping
operating costs low.
Level 3 VoIP Numbers: Why Choose Them?
Businesses can benefit from having a Level 3 VoIP number as it can enhance their
brand value. Toll-free
numbers are a popular marketing strategy that enables customers to
contact a business without incurring fees. This free method of communication can
increase customer satisfaction and loyalty.
What Happens When These Calls are Made?
If your company has a level 3 VoIP number, when customers call that number,
their toll-free voice calls from traditional phone networks will be transformed
into IP traffic through your company's Softswitch.
After your agent speaks, the IP traffic flows over Level 3's MPLS IP network.
The signals are then converted back into a format that can be understood by the
PSTN and sent to the intended receiver.
Discover the advantages of using the Level 3 VoIP Service
Businesses need to keep up with changing communication preferences of customers,
and speaking with agents in real time is now an expectation.
By investing in Level 3's service, you can enjoy the following advantages:
This can help lower your expenses
Using VoIP is a cost-effective solution that can help businesses save money in
Companies can avoid expensive long-distance phone lines by making phone calls
through an internet connection, leading to significant monthly bill savings.
Businesses with global clients or remote teams that need to make a high volume
of long-distance calls can particularly benefit from VoIP.
VoIP reduces monthly bills and cuts down on the cost of purchasing expensive
hardware and equipment.
Traditional phone systems require businesses to invest in pricey equipment such
as PBX (Private Branch Exchange) systems, handsets, and wiring.
On the other hand, VoIP only requires a reliable internet connection and a VoIP provider
that offers an easy-to-use platform.
When it comes to business communication, having a high-quality VoIP call is
crucial. Even with a fast internet connection, poor call quality can cause
disruptions like jittery audio and echoes.
Fortunately, businesses can benefit from Level 3 VoIP. TeleCMI uses top-notch
codecs like G.711 to transfer more data per second and routes calls over a
high-quality network for crystal clear audio.
Additionally, echo cancellation enhances the overall call experience, making
Hybrid work culture
VoIP solutions provide significant flexibility to support hybrid work cultures.
With internet access and the ability to make and receive calls and SMS from any
location, VoIP allows employees to work from home or while traveling without
VoIP phone systems are simple to integrate with other collaboration tools, such
as CRM and API platforms, enabling seamless collaboration across any location.
This adaptability guarantees smooth business operations, even if the workforce
is distributed or operating in a hybrid work environment.
With VoIP phone
systems, making and receiving calls and text messages from anywhere in
the world with an internet connection is possible, providing global
Using VoIP, businesses can effortlessly connect with their customers, partners,
and employees worldwide without being concerned about costly international
calling plans or long-distance charges.
VoIP providers like TeleCMI usually provide local and toll-free numbers in
various countries and regions, enabling businesses to establish a local presence
and build customer trust and loyalty.
Security and privacy features
Businesses prefer VoIP phone systems due to their security, privacy and modern features. Encryption protects
communications against unauthorized access, ensuring sensitive information like
financial transactions or customer data remains secure.
VoIP providers also implement strict security protocols to prevent network and
These protocols include multi-factor authentication, firewalls, and anti-virus
software. Choosing an ISO 27001-certified VoIP provider is advisable to maintain
high information security standards.
To make your call center operations more efficient and save on costs, consider
getting a Level 3 VoIP number. This type of number allows you to use toll-free
lines to improve customer satisfaction and loyalty without additional charges.
TeleCMI offers Level 3 VoIP service that
Excellent call quality
Hybrid work options
Robust security and privacy features
We offer a free trial for
Level 3 VoIP numbers to experience the benefits for yourself.