BLOG » What is a PBX phone system? And its types - TeleCMI
A PBX (private branch exchange) system is designed to manage phone calls for a company or organization. It acts as the central communication hub for the business, connecting employees with external and internal callers. By using a PBX system, businesses can improve their overall communication efficiency and productivity.
PBX systems are used by businesses to manage their communication needs. PBX systems can be set up using either traditional landlines or Voice over Internet Protocol (VoIP) technology. In the past, most PBX systems were based on landline connections, using traditional phone lines from the telephone company. However, with the rise of internet connectivity, many modern PBX systems use VoIP technology instead, which allows voice calls to be transmitted over the internet rather than through traditional landlines.