BLOG » What is Internet communication and types

What is Internet communication and types

How much bandwidth is needed for VoIP
  • If you're reading this, it's because you have access to the internet, which enables us to connect with each other instantly through a variety of platforms.
  • Whether you're sending an instant message, using social media, sending emails, making phone calls, or conducting video conferences, the internet provides numerous options for communication.
  • In this blog, we'll explore different types of internal communication and their benefits.

What Is Internet Communication?

  • The exchange of information, data, or messages over the internet between two or more people or devices is referred to as internet communication.
  • It makes use of a variety of communication technologies, including email, instant messaging, social media, video conferencing, and (Voice over Internet Protocol) VoIP services.
  • Internet communication allows people to connect with each other from anywhere in the world and at any time, as long as they have internet access.
  • It has transformed the way people communicate, making it faster, easier, and more convenient than ever before.
  • Internet communication is also important in business and commerce, allowing businesses to communicate in real time with their customers, suppliers, and employees. It has created new opportunities for remote work, collaboration, and international trade.

Various forms of Internet communication

1. Instant Messaging
  • Instant messaging (IM) is a popular form of internet communication that enables users to exchange text-based messages, emojis, and sometimes voice or video calls in real-time.
  • It has become a preferred communication tool for both personal and commercial purposes, allowing millions of users to connect with each other instantly.
  • In the business world, IM has gained significant popularity as a means of communication between employees, and it has also been used to reach out to clients efficiently. It allows for quick and effective passing of information, leading to improved productivity and enhanced customer service.
  • Instant messaging can be accessed through various platforms, including messaging apps, social media, and web-based applications, making it easily accessible and available for use.
  • IM's popularity is due to its simplicity and ease of use. Users can instantly send and receive messages, receive notifications, and access other features such as file sharing, group chats, and video calls. It has revolutionized the way people communicate, offering an efficient and effective means of communication, without the need for phone calls or email.
2. VOIP and Internet Telephony System
  • An Internet Telephony System (ITS) is a system that uses VOIP technology to enable communication over the internet.
  • VOIP is a technology that allows voice communications to take place over the internet rather than traditional telephone networks that rely on circuit-switched connections.
  • Voice signals are broken down into digital data packets that can be transmitted over the internet and then reassembled at the receiving end with VOIP solutions.
  • It can include hardware like IP phones, softphones, and cloud-based PBX systems, as well as software applications for voice and video calling.
  • Businesses can benefit from modern cloud telephony features such as call queuing, intelligent call routing, conversational AI, multi-level IVR, and conferencing by partnering with a VoIP service provider.
  • Furthermore, VoIP phone solutions have a number of advantages over traditional phone systems, including lower costs, greater flexibility, and the ability to integrate with other communication tools such as CRM and other tools.
  • With VoIP technology, businesses can streamline communication processes and save on costs, while also taking advantage of modern features to enhance customer engagement and satisfaction.
  • The VoIP phone industry is experiencing rapid growth, as evidenced by the market's impressive valuation of $40 billion in 2022. Experts predict that the industry will continue to expand, with a projected compound annual growth rate (CAGR) of 10% from 2023 to 2032.

3. Email

  • Email, short for electronic mail, is a type of digital communication that allows individuals and businesses to send and receive messages via the internet. Email messages can include text, images, documents, and other file types, and they can be sent to one or more recipients.
  • An email has several advantages for both personal and business use. Email is a convenient way to stay in touch with family and friends, share photos and documents, and organize events and schedules for personal use.
  • Email can be a valuable tool for businesses to communicate with their employees, customers, and partners. Businesses can use it to send important documents, invoices, and other files, as well as customer support and marketing messages.
  • Furthermore, when compared to traditional mail, email is a more cost-effective and environmentally friendly communication method. It allows you to store and organize messages in a digital format, making it simple to search for and refer to previous conversations.

4. Video Conferencing

  • Video conferencing is an essential method of internet communication for both personal and business purposes. Video conferencing can be used in personal contexts to stay in touch with friends and family who live far away, providing a more personal and engaging experience than other forms of internet communication.
  • Furthermore, video conferencing can be a valuable tool for remote work situations, allowing people who work from home or different locations to communicate and collaborate in real-time with colleagues and clients.
  • Video conferencing can be used for a variety of purposes in the business world. It allows remote teams to collaborate in real time, share documents and ideas, and hold meetings without having to travel.
  • This can save time and money while also improving communication efficiency. Sales calls, customer service interactions, and virtual events such as webinars and conferences can all benefit from video conferencing.
  • Furthermore, video conferencing can enable businesses to reach a global audience because it enables communication with people in different parts of the world without the need for travel.

5. Social Networking Platforms

  • Social media is one of the most popular internet communication methods used by individuals and businesses around the world on a daily basis. Users can connect and interact virtually through these platforms, which provide tools for creating and sharing content, communicating with friends, family, and colleagues, and connecting with others who share similar interests.
  • Facebook, Twitter, Instagram, LinkedIn, and WhatsApp are some of the most popular social networking platforms, each catering to different audiences and use cases.
  • WhatsApp, for example, allows users to communicate for free through messaging, audio, and video, whereas LinkedIn focuses on professional networking, allowing users to connect with colleagues, search for jobs, and showcase their skills and experience.
  • Social networking platforms have become an essential part of modern communication, influencing how individuals and businesses interact with one another and making communication with friends and customers faster and easier.
  • Businesses can increase brand awareness by using social media platforms, which allow them to interact with customers and provide useful feedback, improving consumer retention. Additionally, social media portals can be used for advertising, promotional campaigns, and market analysis.

Try TeleCMI VoIP phone system for your business communications

  • Are your organization still using old phone systems for company-wide communications? Switch to TeleCMI’s new-gen VoIP phone system that operates on the cloud and eliminates unnecessary hardware costs including higher call charges. Start now with a free trial and witness how it works.

Closing thoughts

  • In conclusion, the Internet has revolutionized the way we communicate and share information, providing us with numerous platforms and tools to do so efficiently and in real-time.
  • From social media to VoIP calling and video conferencing, these solutions have become integral parts of our daily lives, enabling us to stay connected with clients and customers, collaborate with colleagues, and enhance our work-life balance.
  • With the ongoing advancements and innovations in internet communication technology, we can expect even more convenient and effective communication solutions in the future, further enriching our personal and professional lives.



Internet communication is important because it allows for faster and more convenient communication, is available to almost everyone, is cost-effective, and boosts productivity in both personal and professional environments.


There are the three most popular types of internet communication:

1. Email

2. Social media

3. VoIP ( internet based calling service)

4. Instant messaging/chat applications.

5. Video conferencing


The internet allows for the quick and easy exchange of information, ideas, and messages regardless of location. It gives users access to various communication methods such as email, social media, video conferencing, and instant messaging, making communication more accessible and cost-effective for both personal and professional purposes.

Get Your Virtual Business Phone System

Never Miss A Business Call